If you are unhappy with the response from RW after approaching the service, and/or lodging a formal complaint by email, phone or this form, or if you feel uncomfortable approaching the service directly you can contact the following services for assistance:
Health and Disability Services Complaints Officer (HaDSCO)
(08) 6551 7600 or free call 1800 999 057
HaDSCO is an independent state government agency providing a free mpartial resolution service for complaints relating to
health or disability services in WA.
Health Consumers Council of WA (HCC)
(08) 9221 7600 or Free Call 1800 620 780
HCC’s Advocacy Service provide flexible, individualised support, including providing information about your health rights, helping you to get linked in with a service, attending appointments with you and assisting you to make a complaint.