Policies
The online Policy and Procedure Manual is intended to use as a guide to the workings of our organisation by RFWA staff and clients. The manual is not a contract between the employer and employees, or RFWA and it's clients and where discrepanices may arise herein between it and the RFWA Enterprise Bargaining Agreement (the EBA which covers staff employed by RFWA), the terms of the agreement will govern.
Carer Involvement
Carers Policy
Grievance/Complaints from Family Members and Carers of Consumers of RFWA
Occupational Health and Safety
Animals and Birds on Site
Injury Management /Return to Work
Occupational Health and Safety
Workers Compensation
Operational
Operational and Administration Procedure Manual
Organisational Governance and Management
Board of Management Code of Conduct
Board of Management Meetings
Corporate Image
Duty of Care
Finance Accountability
Funding Submissions
Insurance and Indemnity Arrangements
Management of Organisational Change
Policy Development, Implementation and Review
Serious Incident Reporting
Staff Meetings: Management Committee and Staff
Service Programs
Consumer Participation
Consumer Right to Confidentiality
Consumer Rights
Consumers Exiting from Programs
Cultural Awareness
Families and Friends Involvement
Hearing Voices Network
Protection of Human Rights and Freedom from Abuse and Neglect
Recovery Framework and Principles
Service Access and Entry
Site Procedures
Alcohol and Drug Use by Consumers and Residents
Consumer Complaints and Disputes
Consumer Privacy
Consumer Safety
Critical Incidents and Difficult Situations
Documentation of Consumer Information
HIV, Hepatitis B and Hepatitis C
House Rules
Medication
Sexual Vulnerability
Site Financial Accountability
Site Maintenance
Smoking
Staff and Client Security
Stationery Supplies
Use of Organisational Vehicles
Staff, Students and Volunteers
Equal Employment Opportunity and Anti Discrimination
On call Service
Recruitment, Selection and Orientation
Relief Staff
Rural or Interstate Travel
Staff & Volunteer Code of Conduct
Staff Employment Conditions
Staff Grievance and Conflict Resolution
Staff Leaving the Agency
Staff Substandard Performance
Staff Supervision
Staff Training, Education and Development
Student Placements
Use of Telephone, Internet and Emails
Volunteers