Policies
The online Policy and Procedure Manual is intended to use as a guide to the workings of our organisation by RFWA staff and clients. The manual is not a contract between the employer and employees, or RFWA and it's clients and where discrepancies may arise herein between it and the RFWA Enterprise Bargaining Agreement (the EBA which covers staff employed by RFWA), the terms of the agreement will govern.
Consumers and Carers
Consumer Complaints and Disputes
Consumer Privacy
Consumer Safety
Grievance/Complaints from Family Members and Carers of Consumers of RFWA
Consumer Privacy
Consumer Safety
Grievance/Complaints from Family Members and Carers of Consumers of RFWA
Occupational Health and Safety
HIV, Hepatitis B and Hepatitis C
Injury Management /Return to Work
Occupational Health and Safety
Workers Compensation
Injury Management /Return to Work
Occupational Health and Safety
Workers Compensation
Operational
Use of Organisational Motor Vehicles
Use of Telephone, Internet and Emails
Organisational Governance and Management
Board of Management Code of Conduct
Board of Management Meetings
Corporate Image
Duty of Care
Financial Accountability
Funding Submissions
Insurance and Indemnity Arrangements
Management of Agency Change
Mandatory Reporting of Serious/Critical Incidents
Medication Position Statement
Board of Management Meetings
Corporate Image
Duty of Care
Financial Accountability
Funding Submissions
Insurance and Indemnity Arrangements
Management of Agency Change
Mandatory Reporting of Serious/Critical Incidents
Medication Position Statement
Policy Development, Implementation and Review
Staff Meetings: Management Committee and Staff
Service Programs
Site Procedures
Staff, Students and Volunteers
Employee Recognition Policy Equal Employment Opportunity and Anti DiscriminationLeave Without PayOn Call StaffPerformance and Development ReviewRecruitment Policy and Procedure
Relief Staff
Staff and Volunteer Code of Conduct
Staff Employment Conditions
Staff Grievance and Conflict Resolution
Staff Leaving the Agency
Staff Substandard Performance
Staff Supervision